Required Forms

The Master Boarding Agreement: Click here to download form.

The Master Boarding Agreement outlines the terms and conditions governing your pet's stay at the PetsHotel. Please read it carefully and sign where indicated. Include the name of a person (an Agent who must be 18 years or older) who can act on your behalf in the event that we are unable to contact you during an emergency. An Agent may be asked to provide ID if he or she picks up the pet. If anyone other than you or an Agent comes to pick up the pet, we will not be able to release your pet without first speaking with you. If time allows, please return this form to us in advance, otherwise, you may bring it with you when you check-in.

Medication Form: Click here to download form.

If your pet takes any medications, vitamins, or supplements that will need to be administered during his or her stay, please complete and present the Medication form. Call ahead to make sure we accept the medication being administered. PetSmart PetsHotel^® does not administer injections. All medication that accompanies the pet must be in its original container. There is an additional charge for this service.

Pet Assessment Form: Click here to download form.

The Pet Assessment gives us an opportunity to better understand the needs of your pet. You can describe the details of your pet's history, health, and behaviors and in turn we can customize our care and attention to your pet while boarding at the PetsHotel. The PetsHotel requires that the Pet Assessment is completed at your pet's first check-in and updated annually. You may print the Pet Assessment here, or fill one out in the PetsHotel Lobby.